FAQ

Frequently Asked Questions (FAQ)

1. What products do you offer?

We specialize in a wide variety of cakes, cookies, and other baked treats — from classic favorites like Chocolate and Red Velvet to custom-designed celebration cakes and gourmet cookie assortments.

2. Do you accept custom cake orders?

Yes! We love creating custom cakes for birthdays, weddings, baby showers, and more. Please place your order at least 5–7 days in advance for custom designs.

3. How do I place an order?

You can place an order by visiting our store, messaging us on social media, or emailing us at sales@jenniferbakerymart.com. Online ordering options will be available soon!

4. Do you offer delivery?

Yes, we offer delivery within select areas. Delivery charges and availability will be confirmed at the time of order. Same-day delivery may be available for selected items.

5. How should I store your cakes and cookies?

  • Cakes: Best kept refrigerated and brought to room temperature before serving.

  • Cookies: Store in an airtight container at room temperature for up to 5 days.
    Specific storage instructions may be provided with your order.

6. Do you offer eggless or gluten-free options?

Yes, we offer eggless options, and limited gluten-free items. Please inquire in advance so we can accommodate your dietary preferences.

7. What is your return policy?

Due to the perishable nature of our products, we do not accept returns. If there’s an issue with your order, contact us within 24 hours at sales@jenniferbakerymart.com.

8. Can I order in bulk for events or corporate gifting?

Absolutely! We offer bulk and custom packaging options for events, parties, and corporate gifts. Please contact us in advance to discuss your needs.

If you have any other questions, feel free to reach out to us at sales@jenniferbakerymart.com. We're happy to help!